Spring in Sydney - Modification Policies

The below rules apply to the Product - SPRINGINSYDNEY24

Luxury Escapes will accept a modification where:

• Modification is allowed till 20 days before the date of travel/check-in only after taking an approval from the Property !
• Modification is not allowed after that.
• Modifications don't incur a fee.
• Modifications are subject to the Property agreeing to the Terms.

Circumstances that do not qualify for refunds

For the avoidance of doubt, the following are circumstances that DO NOT qualify for refunds:

• where you have failed to read the Specific Terms and Conditions of the offer (located under ‘The Fine Print’ section in the Deal or as set out under the specific cancellation policies below), or the General Terms and Conditions; or
• if you change your mind (except where such change of mind and request is within the required cancellation periods outlined in the relevant cancellation policy);
• if you purchase a “Buy Now, Choose Dates Later” option and are unable to obtain your preferred dates or otherwise fail to make a booking by the required ‘book by’ period outlined in offer;
• if you purchase a “Buy Now, Choose Dates Later” option, choose dates and then subsequently wish to change to other dates which are not available;
• If you are a ‘no-show’ and/or fail to check-in on your booking date.
• if the merchant on behalf of whom we are advertising the offer does not honour the terms of the offer because you have failed to present a booking confirmation on redemption; or
• if you cannot redeem the offer prior to the end of the redemption period due to travel commitments; or
• if you cancel a scheduled booking such that the cancellation voids the package in accordance with the merchant’s cancellation policy
• if the Deal experience did not meet your general expectations (for whatever reason);
• if you have had a dispute with the business on behalf of whom we are advertising the offer; or
• if the Business does not have availability to redeem your package because you have not attempted to make a booking within a reasonable period of time (as determined by Luxury Escapes) from the expiry date;
• if you have Luxury Escapes Credit and that Credit expires prior to you making a booking (see General Terms & Conditions for terms around Credits).